La Galleria 33, Part One Located in the heart of the historic North End of Boston, and run by sister-duo Rita and Lisa, this Italian restaurant has proven to be a financial disaster, spiraling these sisters into a deep state of denial. From their hostile attitudes towards their staff and customers, to the tasteless recipes they serve, Chef Ramsay realizes these owners have lost control. Find out if Ramsay can take on these stubborn sisters.
La Galleria 33, Part Two Chef Ramsay is back in the North End of Boston, hoping to snap sisters Rita and Lisa out of their state of denial. When Ramsay forces them to confront their staff about their shortcomings and take back control of their restaurant, a full-blown feud erupts, causing one server to leave. Luckily for these sisters, Chef Ramsay has a surprise up his sleeve, but will the owners and Head Chef Doug welcome the change or continue to be set in their ways? With a total revamp of the menu, decor and attitudes, find out if Ramsay can help Rita and Lisa have the success that their parents have achieved in their own restaurant just a few doors down.
Mama Maria's Chef Ramsay heads to Mama Maria's in Brooklyn. This Italian restaurant and pizzeria was passed down from mother to son more than 25 years ago, but has proven to be more of a burden than a family gem. The owner is exhausted from trying to make ends meet for his family, which in turn has taken a toll on the staff, food and overall performance of the restaurant. Chef Ramsay is disgusted to find 12 freezers filled with rancid and inedible pre-made meals and he reaches his breaking point when one diner needs an ambulance after eating a defrosted piece of seafood. When Chef Ramsay levels with this owner, he leaves him in tears. Find out if Ramsay's push was enough to wake this owner and save his family and restaurant.
Ms. Jean's Southern Cuisine Chef Ramsay travels to the suburbs of Pittsburgh, PA, to help a desperate retired special education teacher, Jean, who put her entire life's savings into her failing restaurant. Ms. Jean's Southern Cuisine has a gained a negative reputation in the community for the bad food and even worse service. Customers even say that Ms. Jean gets nasty if they have a complaint about the food. While Ms. Jean blames her staff for the restaurant's problems, they point the blame right back at her. With no system in place, Chef Ramsay tries to bring some sanity back into this restaurant and build back her customer base and reputation in the community.
Barefoot Bob's Chef Ramsay strolls into to Barefoot Bob's, a quaint beachside restaurant in Massachusetts, to help Marc and Lisa, a husband and wife who opened the restaurant eight summers ago. Every winter, their relationship becomes frostier as their business freezes over, causing Lisa to become more and more closed off from Marc. With Lisa ignoring her responsibilities and Marc working seven days a week with no break, Chef Ramsay tries a calmer approach to help the desperate couple. But after seeing inches of dust lining the shelves, pounds of wasted lobster per plate, and clam chowder so thick he wouldn't paste his wallpaper with it, Ramsay heats up! Find out if he can bring this marriage and the restaurant back to life.
Revisited #1 Chef Ramsay revisits some of his greatest challenges on this all-new special episode. Back in Hampton, MD, with Denise at Cafe Hon, Chef Ramsay learn if the community is still at war with this previously over-controlling cafe owner. In Philadelphia, PA, Ramsay checks in on Tommy and Dina's family restaurant Chierello's, to determine whether both the menu and the couple's marriage are still suffering. Then, Ramsay pays a visit to Michael, the lazy owner of Leones in Montclair, NJ, to see if he is continuing to disappoint his mother with his unambitious attitude. Find out if Chef Ramsay's guidance was taken seriously or if his advice was tossed in the trash.
Olde Hitching Post Restaurant & Tavern Chef Ramsay heads to the historical Olde Hitching Post in Hanson, MA, where he faces off with stubborn owner Tom. In 2005, Tom bought the eatery for his oldest daughter, Andrea - yet more than seven years later, he still refuses to let her have any control. Andrea, manager Janice and the rest of the staff are tired of his controlling ways, but Tom makes no apologies for his motto, "my way is the only way." Owning two other prosperous restaurants, Tom cannot seem to figure out what the recipe for success is in this restaurant. Find out if Chef Ramsay can revive this restaurant and put an end to the father-daughter feud.
Levanti's Italian Restaurant Chef Ramsay travels to the town of Beaver, PA, and the family-owned Italian restaurant Levanti's, which is barely being held together by a brother and sister who spend more time tearing each other apart than building up their restaurant and its reputation. The duo continues to play the blame game for the dirty dining room and kitchen and the inedible food they are serving to their customers. Find out if Chef Ramsay can help work through a sibling rivalry to save the eatery their father started.
Sam's Mediterranean Kabob Room Thirty minutes northeast of Los Angeles, in Monrovia, CA, Chef Ramsay finds a restaurant and family in desperate need of a change. Since its opening in 1997, the eatery has driven away both customers and employees with the constant yelling, bland menu choices and bleak, worn-out d???cor. Now, the only employees left standing are owner Sam's seven children, who are reaching a breaking point after working up to seven days a week with no pay. Aggravated with their father and each other, these siblings beg Ramsay to wake up their father from this living nightmare.
Nino's Italian Restaurant Since its opening in 1958, Nino's of Long Beach, CA had been run by a well-liked and successful immigrant couple, but old age has forced them to retire and leave their family-owned restaurant under the misguided care of their eldest son, Nino. Afraid that Nino will run his family legacy into the ground, they call on Chef Ramsay to help, but Nino is extremely confrontational and has an excuse for everything.
Mill Street Bistro, Part 1 Located in the heart of farm country, Chef Ramsay meets Joe, the most pretentious restaurant owner he's ever met. Joe claims his restaurant is farm-to-table, but the so-called bistro, proves to be anything but. Joe runs his staff like a dictator and has trouble listening to any views aside from his own. From his hostile attitude toward the staff and customers, to the overpriced and tasteless recipes being served, Chef Ramsay realizes that Joe is in denial and resistant to change. Find out if Ramsay can take on this stubborn owner.
Mill Street Bistro, Part 2 Chef Ramsay is back in Ohio farm country, hoping to snap restaurant owner Joe out of his state of denial. Joe has remained defiant and defensive, taking great pride in deflecting the advice Ramsay has to offer. Joe is living in a fantasy world, which drives Ramsay to contemplate leaving the restaurant. With a total revamp of the menu and decor, find out if Ramsay can fix the bigger problems at play.
Yanni's Chef Ramsay makes his first visit to Seattle, Washington, to Yanni's Greek restaurant. In the beginning, Yanni's saw great success, but with the changing demographic of the neighborhood, business has been very slow. Despite his family's concern, owner Peter refuses to face reality and make some much needed changes, which has the family at war. Distraught over the failing business and constant fighting, Peter's daughters beg Chef Ramsay to convince their father it is time for a change in the all-new "Yanni's"
Prohibition Grille Chef Ramsay is in for a challenge when he heads to Everett, WA, to visit the Prohibition Grille. Professional belly dancer-turned-restaurant owner Rishi is struggling to keep her business afloat and is in desperate need of help. As a result of her lack of prior restaurant experience, Rishi leaves control of the kitchen in the hands of her head chef, who is constantly preoccupied and gives little focus to the restaurant. Constant complaints from customers have Rishi worried, but will she take Chef Ramsay's advice?
Chappy's Chef Ramsay heads to Chappy's, a Cajun-style restaurant in the heart of Nashville where he meets owners John (Chappy) and Starr. The couple's original restaurant in Mississippi was destroyed in Hurricane Katrina, forcing them to move. However, since opening in Nashville, Chappy's hasn't found the same loyal customer base they once had. Find out if Chef Ramsay can help turn this restaurant around.
Amy's Baking Company Chef Ramsay heads to Scottsdale, AZ, to visit Amy's Baking Company, which might be one of the cleanest restaurants in the history of the show. Cleanliness aside, Ramsay and the patrons find a number of issues with the food and service, but owners Amy and Samy refuse to listen to any critiques. With seemingly no boundaries, this couple has no reservations about yelling at customers that complain. Will this defiant duo listen to Chef Ramsay, or force him to walk away?